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Terms & Conditions

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JessyCohen.com – Official Store

Last updated: November 5, 2026

Welcome to JessyCohen.com. By accessing this website or placing an order, you agree to the following Terms & Conditions.

1. Business Information

This website is operated by:

Legal Business Owner: Jessica Cohen

Trading Name: Jessy Cohen

Email: jessica@ilatina.online

Website: https://www.jessycohen.com

2. Products and Availability

Our online store offers printed books, including Amor Bajo Fuego.

We strive to ensure that product descriptions, images, prices, and availability are accurate.

All orders are subject to product availability and successful payment authorization.

3. Prices and Payments

Product prices and applicable shipping charges are displayed during checkout before payment is completed.

Payments are processed through authorized third-party payment service providers using secure payment systems.

We do not directly store complete credit card numbers or security codes.

Orders may be declined or canceled if payment authorization is unsuccessful or fraudulent activity is suspected, subject to applicable law.

4. Order Confirmation

After placing an order, customers will receive an order confirmation using the contact information provided during checkout.

Customers are responsible for providing accurate billing, contact, and delivery information.

5. Shipping and Delivery

Available shipping destinations, shipping costs, and estimated delivery times will be displayed during checkout or otherwise communicated before purchase.

Delivery estimates may vary depending on destination, postal services, customs processing, and other circumstances.

Any delivery issues will be handled in accordance with applicable consumer protection law.

6. Cancellations, Returns and Refunds

Due to the nature of printed books and their reproducible content, we do not offer voluntary returns, exchanges, or refunds for change of mind, except where required by applicable Israeli consumer protection law.

All cancellation, return, and refund requests are governed by our Cancellation, Returns & Refund Policy.

7. Intellectual Property

All original content on this website, including text, images, branding, and book-related materials, is protected by applicable intellectual property laws.

No content may be reproduced, distributed, or used commercially without prior authorization from the relevant rights holder.

8. Website Use

Users agree not to misuse the website, interfere with its operation, attempt unauthorized access, or engage in fraudulent transactions.

We reserve the right to restrict access where reasonably necessary to protect the website, its users, or our business, subject to applicable law.

9. Privacy and Data Security

Personal information is collected and processed in accordance with our Privacy Policy.

Payment information is handled by authorized payment service providers in accordance with applicable security requirements.

10. Limitation of Liability

We are not responsible for disruptions or delays caused by circumstances beyond our reasonable control, except where liability cannot legally be excluded.

Nothing in these Terms & Conditions limits any mandatory rights or remedies available under applicable law.

11. Applicable Law

These Terms & Conditions are governed by the laws of the State of Israel.

Nothing in these terms excludes mandatory consumer protections or jurisdictional rights applicable to customers under relevant law.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

The version applicable to an order will be the version in effect when the order is placed, unless otherwise required by law.

13. Contact

For questions regarding orders, payments, shipping, or these Terms & Conditions:

Jessica Cohen

Email: jessica@ilatina.online

Website: https://www.jessycohen.com

Cancellation, Returns & Refund Policy

JessyCohen.com – Official Store

Last updated: November 5, 2026

At JessyCohen.com, we aim to ensure that every book reaches our customers in excellent condition.

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1. Return Policy

Due to the nature of printed books and their reproducible content, we do not offer voluntary returns, exchanges, or refunds for change of mind, except where required by applicable Israeli consumer protection law.

2. Order Cancellations

Where cancellation is required by law, it will be processed in accordance with applicable statutory requirements.

Customers may request cancellation before an order has been shipped. Such requests will be processed in accordance with applicable law.

Where legally permitted, a cancellation fee of up to 5% of the transaction amount or NIS 100, whichever is lower, may apply.

3. Damaged, Defective, or Incorrect Orders

If a book arrives damaged, defective, or incorrect, customers should contact us with their order details and, where available, photographs of the issue.

We will provide a replacement or refund where required by applicable law.

No cancellation fees will apply where prohibited by law.

4. Return Shipping and Refunds

Where a statutory cancellation right applies for reasons unrelated to a defect or seller error, the customer is responsible for return shipping costs as permitted by law.

Approved refunds will be processed within the legally required period, subject only to deductions expressly permitted by law.

5. Contact Information

For cancellation requests or issues with an order, please contact:

Jessica Cohen

Email: jessica@ilatina.online

Website: https://www.jessycohen.com

Privacy Policy

Jessycohen.com – Official Store

Last updated: November 5, 2026

At Jessycohen.com, we respect our customers' privacy and are committed to protecting the personal information collected through our website.

This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and the rights of our users.

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1. Data Controller

This website is operated by:

Owner: Jessica Cohen

Email: jessica@ilatina.online

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2. Information We Collect

When users make a purchase or interact with our website, we may collect:

  • First and last name.

  • Email address.

  • Phone number.

  • Billing and shipping addresses.

  • Order, purchase, and return information.

  • Information required to issue invoices and tax receipts.

  • Technical information, such as IP address, device type, and cookies, where applicable.

Credit card information is processed by authorized payment service providers. We do not directly store complete credit card numbers or security codes.

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3. How We Use Your Information

We use personal information to:

  • Process purchases and manage orders.

  • Arrange shipping and deliveries.

  • Issue invoices and receipts.

  • Handle cancellations, returns, and refunds.

  • Respond to inquiries and provide customer support.

  • Comply with accounting, tax, and legal obligations.

  • Protect our website and prevent fraudulent transactions.

  • Send marketing communications only when there is a valid legal basis to do so.

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4. Providing Personal Information

Providing personal information when making a purchase is voluntary. However, certain information is necessary to process payments, issue invoices, and deliver products.

If a customer chooses not to provide the required information, we may be unable to complete their order.

 

5. Sharing Information with Third Parties

We may share necessary personal information with service providers involved in operating our online store, including:

  • Wix, for website hosting and online store functionality.

  • Our payment processing provider.

  • Our invoicing and tax documentation provider.

  • Shipping and logistics companies.

  • Accounting professionals and administrative service providers.

  • Competent authorities when legally required.

Some service providers may process or store information outside Israel, subject to applicable legal requirements.

 

6. Data Security

We implement reasonable security measures to protect personal information against unauthorized access, loss, alteration, or disclosure.

Credit card transactions are processed through payment providers required to comply with applicable security standards.

 

7. Data Retention

We retain personal information for the purposes described in this Privacy Policy and to comply with applicable legal, tax, and accounting obligations.

 

8. User Rights

In accordance with Israeli privacy protection laws, users have the right to request access to their personal information and to request the correction of inaccurate or outdated information.

To exercise these rights, users may contact us.

 

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure proper functionality, maintain shopping carts, improve user experience, and, where applicable, conduct statistical analysis or marketing activities.

The use of cookies and tracking technologies is subject to applicable legal requirements regarding notice and consent.

Users may manage cookies through their browser settings and, where available, through the website's privacy tools.

 

10. Marketing Communications

Providing contact information during a purchase does not automatically constitute consent to receive promotional communications.

Marketing messages will only be sent in accordance with applicable consent requirements or other conditions permitted by law.

Recipients may opt out of promotional communications through the available unsubscribe mechanisms.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technological, or operational changes.

The current version will be available on our website and will indicate the date of its latest update.

 

12. Contact Information

For questions regarding privacy or the processing of personal information, please contact:

Jessica Cohen

Email: jessica@ilatina.online

Website: https://www.jessycohen.com

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